Privacy Policy
Privacy Policy
Effective Date: 06/01/2024
Agilitas Mobility, Inc. d/b/a Custom Mobility ("we," "us," or "our") is deeply committed to safeguarding your privacy. This Privacy Policy provides a comprehensive outline of how we collect, utilize, disclose, and protect your information when you visit our website, www.custommobility.net (the "Site"). By accessing or using the Site, you consent to the practices outlined in this policy. If you disagree with any aspect of this Privacy Policy, we urge you to refrain from using the Site.
1. Information We Collect
We collect information to provide, improve, and customize our services. The types of information we gather include:
Personal Data
Identifiable Information: This includes details such as your name, shipping address, email address, telephone number, and demographic information (e.g., age, gender, hometown, and interests). You provide this information voluntarily when creating an account, participating in Site activities (e.g., online chats, message boards, or newsletters), or engaging with us through other interactive features.
Financial Information: Details like your credit card number, expiration date, and card brand are collected when you purchase products or services through the Site. All payment-related data is securely managed by our payment processor, [Payment Processor]. We recommend reviewing their privacy policy for further clarification.
Automatically Collected Data
Server Data: We collect technical information, such as your IP address, browser type, operating system, and access times. This also includes pages viewed before and after visiting the Site. Such data helps us monitor traffic patterns and optimize user experiences.
Mobile Data: When accessing the Site via mobile devices, we may collect details such as device IDs, model, manufacturer, and geolocation data, depending on your device’s permissions.
Additional Data Sources
Third-Party Data: If you connect your account with third-party platforms (e.g., social networks like Facebook, Instagram, or LinkedIn), we may collect information like your username, profile picture, and other publicly accessible data.
Contests/Surveys: Any data you provide during contests, promotions, or surveys helps us refine our offerings and understand your preferences.
Behavioral Data: Information regarding how you interact with our Site, including clicks, time spent on pages, and downloads.
2. Use of Your Information
The information we collect serves several critical functions, including:
Facilitating the creation and secure management of your account.
Streamlining transaction processes, including confirmations and records for your purchases.
Innovating and enhancing our product and service offerings based on user feedback and trends.
Providing personalized communications, such as updates, promotional offers, and reminders, via email, SMS, or phone calls.
Improving website functionality, usability, and overall customer experience.
Conducting analytics to identify usage trends and optimize Site performance.
Detecting and mitigating fraud or other unauthorized activity.
Complying with legal obligations and addressing user inquiries.
Administering promotions, surveys, or contests effectively.
3. Disclosure of Your Information
We may disclose collected data in specific situations, as detailed below:
Legal and Safety Obligations: To comply with applicable laws, legal processes, or law enforcement requests, or to safeguard our rights and the safety of others.
Business Transfers: In the event of mergers, acquisitions, or asset sales, your information may be transferred to the successor organization.
Service Providers: We collaborate with trusted vendors to manage functions such as payment processing, email distribution, and marketing campaigns. These vendors are bound by confidentiality agreements.
Marketing Partnerships: With your consent, we may share your information with affiliates or partners for joint marketing initiatives.
Research and Analysis: Non-identifiable aggregate data may be shared with advertisers and investors for strategic purposes.
Emergency Situations: To prevent harm or respond to emergencies, as permitted by law.
4. Tracking Technologies
We use advanced tracking tools to enhance user experiences, including:
Cookies: Small data files placed on your device to remember preferences and improve functionality. You can manage cookie settings through your browser.
Web Beacons: Transparent images embedded in emails or web pages to monitor engagement.
Analytics Tools: Platforms like Google Analytics help us analyze user behavior and refine our offerings.
Targeted Ads: Third-party advertising services may use tracking technologies to deliver tailored content. Review their privacy policies for details.
5. Security of Your Information
We employ industry-standard measures to protect your personal information, including encryption, secure servers, and regular system audits. Despite these efforts, no system can guarantee complete security. Always exercise caution when sharing sensitive information online.
6. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you suspect that we have unintentionally gathered such data, please contact us immediately at info@custommobility.net so we can take appropriate action.
7. Do-Not-Track Features
Currently, the Site does not recognize Do-Not-Track (DNT) browser signals due to the absence of standardized protocols. Should such standards emerge, we will update our practices and notify users accordingly.
8. Your Rights and Choices
You retain full control over your data and may:
Access and Update Information: Review or update your account details by logging in or contacting us.
Deactivate Accounts: Request account deactivation or deletion. While we strive to honor all requests, certain data may be retained to comply with legal requirements.
Opt-Out of Communications: Adjust your preferences in account settings or unsubscribe from emails using provided links.
We aim to process requests promptly, ensuring a smooth transition for all users.
9. Changes to This Policy
As our operations evolve, so may our Privacy Policy. We will notify users of significant updates by posting changes on this page, accompanied by an updated effective date. Continued use of the Site following changes indicates acceptance of the revised terms.
10. Contact Us
For further questions or concerns, please reach out to us:
Agilitas Mobility, Inc. d/b/a Custom Mobility
315 Whitehead Road, GA, 30680
Email: info@custommobility.net
Phone: 706-353-1099
We value your trust and are dedicated to addressing privacy-related inquiries with transparency and urgency. Your satisfaction remains our highest priority.